Welcome to Matilde Cigars’ FAQ section.
Here you’ll find answers to some of the most common questions about our products, orders, and brand.
1. Where are Matilde Cigars made?
All Matilde cigars are handcrafted in the Dominican Republic, using the finest tobaccos and traditional methods perfected through generations of expertise.
2. Who is behind Matilde Cigars?
Matilde Cigars was revived by the Seijas family to honor José Seijas, one of the most respected master blenders in the industry. Every cigar reflects his legacy, passion, and devotion to the art of cigar making.
3. What types of cigars does Matilde offer?
Our Core Line includes Serena, Serena Maduro, Renacer, and Quadrata, each with distinct flavor profiles and strengths.
We also release Limited Exposure editions — small-batch blends designed for exploration and discovery.
4. What is the Matilde Sampler Pack?
The Sampler Pack offers five premium cigars representing the diversity of our blends — a perfect way to experience the full Matilde portfolio in one resealable, travel-friendly pack.
5. Where can I buy Matilde Cigars?
Matilde Cigars are available through authorized retailers worldwide and select online stores. Visit our Retailers page or Store Locator to find a shop near you.
6. Can I buy directly from your website?
Depending on your location, you may purchase select products directly from our website or through our listed retail partners. Shipping availability varies by country and local tobacco laws.
7. How should I store my cigars?
We recommend storing your cigars in a humidor at around 70°F (21°C) and 70% humidity to maintain freshness and flavor.
Our Sampler Pack is resealable and includes a humidity control system for short-term storage.
8. Are Matilde Cigars handmade?
Yes. Every Matilde cigar is entirely handmade by skilled artisans who follow traditional rolling techniques to ensure consistency and quality.
9. What does “Limited Exposure” mean?
“Limited Exposure” is a small-batch series that allows our master blenders to explore new tobaccos and combinations — unique, rare expressions crafted for discovery.
10. How can I contact Matilde Cigars?
For general inquiries, collaborations, or distribution opportunities, please contact us at:
📧 info@matildecigars.com
📍 Santiago de los Caballeros, Dominican Republic